- Increased efficiency and productivity. Many companies want to track and respond to issues as they happen. After switching, most businesses are shocked to learn the inefficiency of prior issue management systems.
- A true partner sharing risks and responsibilities. The purpose of an MSP is to deliver on contracted services; measure, report, analyze, and optimize IT operations. On a broader level, IT providers help drive the growth of the business. In truth, managed service providers assume leadership roles within their clients’ organizations, enabling risk reduction, improving efficiency, and changing the technology culture. For companies with internal technicians, they can introduce new technologies and processes or help redistribute workload for more efficiency.
- Better understanding of infrastructure and needs. It takes time to plan and maintain an efficient IT infrastructure. With owners’ busy schedules, IT management can go unattended for too long. MSPs are always looking out for updates, patches, and upgrades. By handling the day-to-day critical tasks, a stable and secure IT environment is maintained without burdening the company’s internal staff.
- A complete IT department without the expense. Most small business owners are proactive with their management of time and resources — or at least they would like to be. A managed service provider gives business owners and overwhelmed internal IT staff affordable support, monitoring, data backup and disaster recovery, network security, business continuity, and strategic technology planning without the costs of a full-time internal IT staff.
- Access to logs and metrics. Managed IT providers use tools that constantly track the performance and capacity of your network, databases, devices, and more. That information gets stored as logs which can be analyzed to find trends in performance associated with a specific device or database. Thus, an MSP is crucial when it comes time to make informed decisions about future IT needs.
- A renewed focus on your core business. Both your leadership team and your internal IT staff would much rather focus on growing your business rather than just keeping it running. Unfortunately, there is only so much time in a day. This is why routine IT tasks are often neglected, long enough to become problems down the road. MSPs are very rarely called in to replace internal IT staff, but instead are used to relieve the IT team of routine maintenance, mundane management, and day-to-day operational tasks.
- Timely patch and update management. When your IT staff is too busy chasing down bugs, patch management is one thing that tends to fall by the wayside. Missed patches can leave an organization at risk for downtime as security vulnerabilities open upt when patches are out of date. MSPs take these issues off your plate by managing patches and software updates.
- Reduced downtime and cyber risk. Because of the MSP’s ability to track down potential problems before they cause downtime, IT issues become almost non-existent. A proper security strategy will minimize your exposure to cyber threats. In turn, your “always-on” business will be seen as reliable and organized.
HAVE QUESTIONS? The team at mPowered IT will be glad to answer any questions you may have about how managed IT services can transform your business. Call us at 678-389-6200 or contact us here.