Ready for GDPR? What you need to know about new privacy regulations.

GDPR Compliance

If your company collects data on customers, you need to be GDPR compliant by May 25. Even though this is a European privacy law, it affects businesses here in the US. GDPR (General Data Protection Regulation) has new, more transparent regulations for how all companies collect and analyze data tied to EU residents.

Your company will be required to provide a clear notice when you’re collecting data, and let your customers know why you’re collecting it, how long you’ll retain it, and your deletion policies. You’ll need to ensure your employees understand the new policies, and that all your vendors are also compliant.

Your customers will now have the right to access their personal data, and correct or remove it from your database. They can also object to your processing their personal data.

For complete unbiased information on GDPR visit the European Commission.  For network security, penetration testing and all other compliance issues contact mPowered IT at 678-389-6200.

Why Bear the Outrageous Cost of Downtime?

Cloud Backup

Most SMBs don’t have a realistic idea of what it would cost if their computer network were to go down or be inaccessible for any reason. Businesses that do estimate the cost figure around $5000 per hour – but that’s actually low. The cost is actually around $18,000 per hour. Considering how much of your business is tied to your network, you have to figure not only the hard costs of recovery, lost productivity and sales, but also lost opportunity costs – the potential customers who attempted to access your business and couldn’t.

But SMBs with a solid backup and disaster recovery plan can continue business as usual, even with a system failure or power outage that lasts for days. With our Ensure program, your system is backed up continuously throughout the day, every day, and should your server fail, your business is not disrupted. Your business continues off the backup system during repairs.

No business should bear the cost of downtime, when the loss of revenue is almost completely avoidable. The Ensure program provides all the backup and disaster recovery you need for a low monthly rate. In fact, you could be on the Ensure program for many years, enjoying the peace of mind knowing your data is safe and accessible to you, and your cost would be nowhere near what you’d pay for even a few hours of downtime. It just makes good business sense to have Ensure in place – because eventually something will go wrong.

Call mPowered IT to Ensure your business continuity through any disaster – 678-389-6200


Would your medical practice pass a HIPAA audit?

One thing I’ve noticed as an IT professional  – and occasionally as a patient – is that no matter how brilliant doctors are with medicine and medical technology, their practices usually struggle to stay up to date with computer and network technology. It also almost goes without saying that medical practices are nearly 100% focused on patient care, scheduling, and insurance, leaving little energy to devote to HIPAA compliance. But even an innocent oversight of a detail of HIPAA compliance can be costly, in terms of fines and loss of reputation.

What medical practices really need is a way to put HIPAA compliance on rails – so it’s simple to understand and easy to handle. We’re now offering an easy-to-use software solution, Embrace Compliance Guard. It will help you with risk assessment, train your staff, verify your compliance status, produce the reports you need, and a whole lot more. It also provides Compliancy Coaches for live human help when you need it.

This software is the solution I’ve been wanting to provide to my medical clients for a long time, and now it’s available. mPowered IT, as a provider to medical clients, has been trained on this system, and we have ensured that we are HIPAA compliant too. We can provide Embrace Compliance Guard on its own or as an addition to our Managed IT Support Services for medical practices.

Learn all about it here. Or, give us a call at 678-389-6200.

How’s that phone system working out for you?

IT service issues

That phone system you put in years ago is probably in need of an upgrade, but who wants to deal with that hassle and expense? Yet, it’s hard to grow and move forward with what you have.

We are helping small businesses get a better, more advanced phone system, without the huge cost and drama. The small business phone system of the future is VoIP – a cloud-based system.

With our Embrace Voice cloud-based phone system, you never have to worry about set ups, managing, updating or repairs ever again. For one low monthly fee, you suddenly have the most cutting-edge phone system with the most advanced features.

Why stumble though another awkward conference call or irritate another customer with a less-than-friendly on-hold system, when you can quickly switch to a system that really helps your business and its future growth.

Learn more about VoIP and let’s talk about how we you can use it help your business. Call 678-389-6200.

No Personal Email Accounts for Company Business!

The Yahoo! Data Breach of 2013 may seem like old news, but 2017 revealed it was far worse than reported. After Verizon acquired Yahoo! in June 2017, they discovered the 2013 breach affected every Yahoo! customer account – three billion in total!

That mind-boggling number is three times more than Yahoo! reports when they first disclosed the breach in 2017. It’s almost 10 times greater that the whole US population.

How could that happen?

The hackers had free access to billions of email accounts for three years before they were discovered. More that 150,000 of the accounts were owned by current and former US government and military employees. They included the accounts of White House staff members, US Congress, and members of the FBA, NSA, and CIA.

Part of the problem is Business Email Compromise (BEC), a growing trend of organized cyber criminals. They get into your network, spend weeks or months studying your organization’s vendors, billing systems, and your CEO’s style of email communications. They can then send a fake email from your CEO (while he or she is away and unavailable) to someone in your finance office, requesting you send payment to someone your company would normally pay. This is a scam that works and the money is hard to track and recover.

How Your Business Could Avoid a Yahoo-type Breach 

  • Patch Vulnerabilities: This must be done in a timely manner. The more time your system spends vulnerable the easier it is for hackers to get what they want.
  • Don’t trust email from an employee’s private account. Anytime someone in your company sends you an email from a private email account, be suspicious. Reply by phone or use the company email to ask if that email was from them.
  • Use your company email for business. Make sure all company business that must be emailed is done via your company email account. That includes minor things like requesting a meeting or sending a file. Because data breaches are a huge and growing threat, it’s best to always keep your company email communications within the safety and security of your business email account.
  • Get a real security partner to assess your vulnerabilities and catch issues before they blow up into expensive and damaging problems. Call mPowered IT at 678-389-6200 and ask for a FREE VULNERABILITY ASSESSMENT.



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