Chat with us, powered by LiveChat
678-389-6200

Outsourcing Can Lower Your IT Costs

 

Most small businesses are able to reduce – or at least control – their cost for IT service and support by outsourcing. When your IT person is an employee, you pay salary, benefits, ongoing training, overtime, vacation and sick days. Then you have to pay more to cover services when your IT person is out sick or on vacation. If an IT issue comes up that’s beyond that person’s ability to solve, you have to pay for outside expertise.

With an in-house IT person, or even a small staff, your costs are not as fixed as they seem, and your resources are limited. When you outsource your IT to a quality managed services provider, your costs are more fixed, and your resources are virtually unlimited. You pay a set monthly fee based on the environment you are having serviced, and you get a whole team to support your network. That’s generally lower than the cost of the necessary IT people you would need to staff.

When you outsource with mPowered IT, the main benefit is the proactive service. Our business model is to keep everything running so you don’t have to make services calls. But when you do, we have a friendly and highly responsive help desk, with a mission to resolve the issue quickly and thoroughly. We have subject matter experts to handle the more difficult problems. We’re never going to be stumped with a network problem! We always have resources.

Another cost-saving benefit with mPowered IT is our CIO level advice for your technology needs. Your IT person or staff may recommend technology based more on their own preferences than what makes the most business sense for you. We don’t have personal preferences, and we don’t sell technology, so we can provide unbiased advice on what will best serve your company. We can help you avoid paying for technology you’ll never use or need.

Call mPowered IT at 678-389-6200 to see how you can reduce or control your IT costs.

 

 

Your Next Network Attack Could Be an Inside Job

 

Most small businesses are vulnerable to security breaches because they’re an easy target – they don’t have adequate protections in place. And many who do take proper security measures assume that threats to their network are going to be from some unknown evil hacker.

Sadly, many successful attacks on computer networks were done by insiders – your own employees. And according to a Harris interactive poll, 36% of US workers would steal customer data or other electronic files. And the employee who has the most access, opportunity, and skill to carry out an attack would be your own IT person. A staff IT person can become disgruntled with your company, disenchanted, or just curious. That person has all your passwords and access to all company data, so they could cause serious harm if they wanted to.

By outsourcing your IT service and support, you eliminate the motivations to compromise your network. A good outsourced IT firm is highly service oriented, and you are the client, not the employer. You’re never entrusting your data to one individual, but to a reputable IT company that can supervise and oversee the work performed. And with mPowered IT, you get an IT company that aligns its business goals with yours – as in, we’re both more profitable when your network is secure and working as it should.

Call mPowered IT at 678-389-6200 to get safer, more effective network security.

Next Reason: Reduce costs!

 

IT Objectivity!

One of the most important services your IT person or outsourced IT company can provide is clear, objective information about your technology needs. Unless you’ve invested the time and research into technology, you need to gather that from those who spend every day working with it, and keeping up with the changes. What often happens with an in-house IT person, is they fall in love with technology. They may advise your company to make purchasing decisions based on a new technology they find amazing – but it may not actually be the most suitable for your needs.

A good IT outsourcing company listens to your business needs first, and offers solutions second, without any ulterior motives. A good outsourcing IT company will not let sales people get in the way of good technology people. In fact, a really good IT outsourcing company will not even sell products, so there’s no incentive to push any particular technology.

With mPowered IT, you’d also have access to a real technology executive – a CIO – who will function as part of your management team, working as your advocate. We can objectively inform you of what new technologies are available, and what makes the most sense for your business now, and as it grows.

mPowered IT aligns its business interests with yours. It’s in both of our best interests for your business to have the right technology, and to have it functioning properly. We know we’re doing our job right when your systems are ideal for your needs, and they perform so well you rarely even need a service call.


Call mPowered IT at 678-389-6200 to get true objective IT advice, and reliable IT service & support for your small business.

Next Reason: Your Next Attack Could Be an Inside Job

 

Better IT Knowledge, Availability & Efficiency

Small business often rely on the the most “tech savvy” employee to handle and troubleshoot the computers and servers. Once that person reaches his or her limits, especially as the company grows, it becomes painfully obvious that they need a real IT person. So is it better to hire a good solid IT person or to outsource?

While a staff IT person has the advantage of being on site and on call at a moment’s notice, he or she may be quite limited in knowledge and resources. To get affordable IT staff, you may have to choose those with less experience. If they’re career minded, you will be the training ground and launchpad for them to later find a better-paying job at a bigger company. If they lack that kind of ambition, they may not be right for your company anyway.

An outsourced IT company, like mPowered IT, has a vast pool of experience and knowledge, and to survive and compete, must stay ahead of the technology curve. Rather than relying on the knowledge and experience of one person, or a few staff IT people, you have a whole company with a full range of resources. mPowered IT has connections across many manufacturers and vendors, and can leverage those connections to get solid answers to the most challenging issues.

Internal IT staff often have to be self-reliant, and when computer issues come up that are vexing, they’ll have to go through a learning process, often with no one to help. This can significantly slow down processes. By outsourcing, to a quality IT company, you get help from someone who routinely deals with vexing issues. There is no learning curve; the problem simply gets fixed.

An outsourced IT company is also always available. You’re never without IT support – even for a minute –  because your IT person got sick, went on a lunch break, or took a well-deserved vacation. An outsourced IT company like mPowered IT, has 24/7 availability as part of its business model. And unlike many IT companies, our motivation is to keep your systems up and running, so you don’t even have to call for support!


Call mPowered IT at 678-389-6200 to see how much time and money outsourcing can save your small business.

Next Reason: IT Objectivity!

 

First Book Signing in Alpharetta for “The Extra Scoop”

Thank you to everyone who came out to support my first book signing on May 22. The event went well and there has been great positive feedback from industry leaders. A big thank you to the Greater North Fulton Chamber of Commerce for hosting it.

If you would like me to speak on customer service, and do a book signing at an event, please email me at info@extrascoops.com.

 

Learn more about “Extra Scoops” or Order Your Copy

Web Analytics