HawkSoft partners with Managed Services Provider mPowered IT
The partnership aims to expand accessibility to quality IT support and services for independent agencies in southeastern USA.
Candy, OR, June 3, 2021
Oregon-based insurtech HawkSoft is partnering with mPowered IT, a leading managed services provider based in Atlanta, Georgia. mPowered IT provides comprehensive IT services to small businesses throughout the southeastern United States – with significant experience helping insurance agencies set up and manage their IT infrastructure. HawkSoft is well-known for their focus on exceptional customer support and a knowledgeable product support team. The partnership with mPowered IT adds another level of IT support, making managed IT services more accessible to HawkSoft customers in the southeast.
mPowered IT is a full-service managed services provider with years of experience meeting the specific IT needs of insurance agencies. They understand the agency workflows and the document management systems used, which eliminates the learning curve needed by so many other service providers. Their concierge level of service and passion for supporting small businesses make them an ideal partner for HawkSoft. “HawkSoft’s ‘Ring of Fire,’ the line we will never compromise on, is delivering an exceptional customer experience,” said Rushang Shah, VP of Marketing at HawkSoft. “Customers recognize the same dedication to service in mPowered IT, and we feel we’ve found another ally as passionate as HawkSoft in helping independent insurance agencies thrive.”
John Mamon, CEO of mPowered IT said, “We are passionate about delivering a great customer service experience with every encounter. That starts with a commitment to responding to every service request in 15 minutes or less, and doesn’t end until the problem is fixed right and the customer is happy.”
HawkSoft customers receive significant savings on both the initial signup cost and recurring monthly subscription for mPowered IT’s ENABLE Program. Learn more about mPowered IT services for insurance agencies here: https://mpoweredit.com/service-support-insurance-agencies/
Since 1995, HawkSoft is a leader in management systems for independent insurance agencies that want effective workflows and a delightful experience for staff and policyholders. Created by independent agents, HawkSoft continues to evolve as a cutting-edge system that powers thousands of agencies. HawkSoft offers the following promise to insurance agents: your investment in HawkSoft will pay for itself in the first year. Learn more about HawkSoft’s unique father-and-son story at www.hawksoft.com/story.
About mPowered IT
John Mamon launched mPowered IT in 2014 in Atlanta with a vision of serving small to medium size businesses as a partner and advocate, ensuring that they have the technology they need, and that it’s always working as it should. The company offers a comprehensive range of IT services and support including help desk support, cloud based services, backup and disaster recovery, cybersecurity as well as web and app development. For more information about mPoweredIT, go to https://mpoweredit.com/ or call 678-389-6200.
Why Embrace Workspaces Make Sense for Atlanta Small Business
Workspaces – a cloud virtual desktop service – improves your security, makes backups automatic and reliable, and keeps you in compliance if your business has specific regulations. It’s ideal for remote or work-from-home employees as they can work from your systems and share information from anywhere. All the benefits of Embrace Workspaces come with lower operating costs.
Best Collaboration – Embrace Workspaces is redefining virtual office collaboration. You get unified management of all endpoints, built-in sharing, and the ability to transfer files of any size.
Best Performance – Our cloud virtual desktop service is typically three times faster than alternative systems and you will barely notice that you are using a cloud desktop since the performance is equivalent to that of a physical computer.
More Security – Our team of security professionals completely manages the defense and back up of your Embrace Workspaces with daily backups (in redundant multiple locations for disaster recovery), and behind the scenes data security. In the event of a local disaster, your fail-safe system will be up and running within minutes following the incident.
How Embrace Workspaces Works Better for Your Business
More Affordable – Most cloud desktop services are built for large corporations and enterprises, and priced that way too. Ours is built and priced just for small and medium sized businesses.
No Additional Software Required – Other services require a “Virtual Private Network” (VPN), additional applications for sharing files, screen sharing, and presentations. We don’t have that requirement, nor the expense that goes with it.
Optimized to Run Any Application – Many only run standard software, but often can’t run your custom apps or unique configurations. We can set you up on any application you are using.
Better Speeds – Most virtual desktop vendors use old technologies invented in the 90’s that are not as snappy to load or run—and many can’t run video or detailed graphics. We provide new, faster running technology to meet or exceed your needs.
To learn more, book a free, zero obligation custom consultation with the CEO of mPowered IT. Or give us a call at 678-389-6200.
What is Daas?
The world of cloud computing seems to be a bottomless well of new and exciting acronyms. You may have heard of SaaS, PaaS, and IaaS — but here is one you might not be as familiar with, Desktop-as-a-service or DaaS.
Desktop as a Service (DaaS) is a cloud computing offering where a service provider delivers virtual desktops to end users over the Internet, licensed with a per-user subscription.
So, what are the advantages of Desktop as a Service?
Desktop as a Service offers some clear advantages over a traditional desktop model. Deploying or decommissioning active end users with DaaS is much faster and less expensive.
||Faster deployment and decommissioning of active end users: The desktop is already configured, it just needs to be connected to a new device. For seasonal businesses that consistently experience spikes and drops in demand or employees, DaaS can save a lot of time and money.
||Reduced downtime for IT Support: Desktop as a Service also allows companies to provide remote IT support to their employees, reducing downtime.
||Cost savings: Because the devices that run DaaS require much less computing power than a traditional desktop machine or laptop, they are less expensive and use less power.
||Increased device flexibility: DaaS runs on a variety of operating systems and device types, which supports the trend of users bringing their own devices into the office and shifts the burden of supporting the desktop on all of those devices to the cloud service provider.
||Enhanced security: Because the data is stored in the data center with DaaS, security risks are considerably lower. If a laptop or mobile device is stolen, it can simply be disconnected from the service. Since none of the data lives on that stolen device, the risk of a thief accessing sensitive data is minimal. Security patches and updates are also easier to install in a DaaS environment because all of the desktops can be updated simultaneously from a remote location.
The benefits of DaaS include simplified management, increased flexibility, and lower cost of ownership compared to traditional models. Businesses that aim to offer remote work options and personal device flexibility can use DaaS to quickly and easily create a digital workspace. Users may log in to their virtual desktop from anywhere, via many different kinds of devices, and their desktop will look exactly the same as when they last visited from a different location. All they need is an internet connection. Since the data lives in a centralized, remote location, it can be constantly backed up – no need for users to manage back-ups on their own or worry about data existing on a computer at the office but not at home.
To learn more, book a free, zero obligation custom consultation with the CEO of mPowered IT. Or give us a call at 678-389-6200.
What is cybersecurity posture?
Cybersecurity posture refers to an organization’s overall defense against cyber-attacks. Your cybersecurity posture encompasses any security policies in place, employee training programs, or security solutions you have deployed, from malware to anti-virus. It is the collective security status of all software and hardware, services, networks, and information, and how secure you are as a result of those tools and processes. These 5 steps will help your company stay safe, and maintain a strong cybersecurity posture.
- Two-Factor Authentication
Two-Factor Authentication is the current standards for adding extra layer of protection to existing system and account logins. 45% of polled businesses began using 2FA in 2018. Compared to 25% the year prior. Biometrics like fingerprints, voice, or even iris scans are also options, as are physical objects like keycards. Complete security usually demands multiple authentication methods: something you know (like a password), something you have (like your phone for 2FA), and something you are (like a fingerprint or other biometric).
- Data Encryption
Encrypted data is formatted using a key, storing or transmitting it in such a way that if would be meaningless if intercepted. It is one of the most efficient ways to secure a database given that decryption can only take place with the correct key.
- Access Monitoring
In addition to encryption, the client data you store should be protected from unauthorized access:
- A firewall is a particular type of solution that maintains the security of your network. It blocks unauthorized users from gaining access to your data. Firewalls are deployed via hardware, software, or a combination of the two.
- Intrusion Detection. One of the only surefire ways to protect your network and data is to actively watch over it. A Security Operations Center (SOC) can monitor your network traffic around the clock and respond to any intrusion attempts in real time.
- Password Hygiene
- Length and Complexity. The easier it is for you to remember a password, the easier it’ll be for a hacker to crack.
- Personal Information. Password recovery systems use personal details to verify a user’s identity – unfortunately, with widespread use of social media, it’s not difficult for hackers to research a target through Facebook to determine when they were born, information about their family, personal interests, etc.
- Numbers, Case, and Symbols. While it may be easier to remember a password that’s all lower-case letters, it’s important to mix in numbers, capitals, and symbols in order to increase the complexity,
- Avoid Patterns and Sequences. “abc123”, or the first row of letters on the keyboard, “qwerty”, etc., are extremely easy for hackers to guess.
- Avoid Dangerous Emails
Always exercise caution when it comes to clicking on a link or downloading an attachment. Be careful even if the email seems to be coming from a known source or even from within your organization as email addresses are often spoofed:
- Be wary of links and attachments in email messages. They may contain malware that can infect your computer.
- Confirm the real sender of the message. The company name in the “From” field should match the address. Also, watch for addresses that contain typographical errors or lookalike domains like “janedoemicrosofthelp.com”.
- Hover over the URL in the email to view the full address. If you don’t recognize it, or if all the URLs in the email are the same, phishing is likely.
Cybersecurity is as complex as it is essential. Most low firms don’t have the resources (or the desire) to handle everything on their own. A knowledgeable IT services company can make all the difference. An IT provider with a proven track record of cybersecurity success can help you develop a cybersecurity plan capable of defending your law firm and your clients against hackers.
At mPowered IT, we have the experience and solutions needed to keep you safe through this year’s challenges and beyond. To learn more reach out to us at 678–389–6200 or schedule a free zero obligation consultation here.
Research shows that most law firms are confident about their cybersecurity – but are they really as safe as they believe?
Cybersecurity and Your Law Firm
The legal sector is facing truly challenging opponents outside of the courtroom – cyber criminals.
The stakes have never been higher
These rising threats are why cybersecurity is becoming a more common topic of discussion in the legal industry. And while surveys have shown that 80% of legal organizations consider their cybersecurity to be sufficient, that may not be the case.
Why Are Law Firms Targets For Cybercriminals?
The short answer is that law firms store lots of private data about their clients. “Law firms present a tempting target for cybercrime,” says Jason Rorie, CEO of MSP Overwatch. “Their servers hold incredibly valuable personal information.”
“Cybercriminals tend to focus on targets that are rich in personal or financial data,” adds Rorie. “They gain access to the data through ransomware or a breach, then sell it on the Dark Web to other criminals who use it in a number of ways.”
Stolen private data is used for everything from voter fraud to opening credit accounts. This activity often happens months after the initial theft of the data.
How Are Legal Firms Addressing Cybersecurity?
Recently, a third of in-house counsel respondents in “The State off Cybersecurity Report: an in-house perspective” reported that they had experienced a data breach. Cybercrime is only expected to grow from here, with the occurrence rate of data breaches estimated to increase by 22.5% each year up to 2023. According to a recent study by the American Bar Association (ABA):
- 75% of firms are using some anti-virus software.
- 58% of responding firms are using a firewall or anti-phishing software.
- 33% of firms are using email encryption software.
- 25% are using device encryption software.
- 17% of law firms have some directory security in place
- 25% of firms train their staff on cybersecurity best practices
At mPowered IT, we have the experience and solutions needed to keep you safe through this year’s challenges and beyond. To learn more reach out to us at 678-389-6200 or schedule a free zero obligation consultation here.