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HawkSoft partners with Managed Services Provider mPowered IT

FOR IMMEDIATE RELEASE:

Media Contacts:
mPowered IT
John Mamon, CEO
678-389-6200
jmamon@mpoweredit.com

HawkSoft
Rushang Shah
VP, Marketing
media@hawksoft.com

The partnership aims to expand accessibility to quality IT support and services for independent agencies in southeastern USA.

Candy, OR, June 3, 2021 — Oregon-based insurtech HawkSoft is partnering with mPowered IT, a leading managed services provider based in Atlanta, Georgia. mPowered IT provides comprehensive IT services to small businesses throughout the southeastern United States – with significant experience helping insurance agencies set up and manage their IT infrastructure. HawkSoft is well-known for their focus on exceptional customer support and a knowledgeable product support team. The partnership with mPowered IT adds another level of IT support, making managed IT services more accessible to HawkSoft customers in the southeast.

mPowered IT is a full-service managed services provider with years of experience meeting the specific IT needs of insurance agencies. They understand the agency workflows and the document management systems used, which eliminates the learning curve needed by so many other service providers. Their concierge level of service and passion for supporting small businesses make them an ideal partner for HawkSoft. “HawkSoft’s ‘Ring of Fire,’ the line we will never compromise on, is delivering an exceptional customer experience,” said Rushang Shah, VP of Marketing at HawkSoft. “Customers recognize the same dedication to service in mPowered IT, and we feel we’ve found another ally as passionate as HawkSoft in helping independent insurance agencies thrive.”

John Mamon, CEO of mPowered IT said, “We are passionate about delivering a great customer service experience with every encounter. That starts with a commitment to responding to every service request in 15 minutes or less, and doesn’t end until the problem is fixed right and the customer is happy.”

HawkSoft customers receive significant savings on both the initial signup cost and recurring monthly subscription for mPowered IT’s ENABLE Program. Learn more about mPowered IT services for insurance agencies here: https://mpoweredit.com/service-support-insurance-agencies/

About HawkSoft

Since 1995, HawkSoft is a leader in management systems for independent insurance agencies that want effective workflows and a delightful experience for staff and policyholders. Created by independent agents, HawkSoft continues to evolve as a cutting-edge system that powers thousands of agencies. HawkSoft offers the following promise to insurance agents: your investment in HawkSoft will pay for itself in the first year. Learn more about HawkSoft’s unique father-and-son story at www.hawksoft.com/story.

About mPowered IT

John Mamon launched mPowered IT in 2014 in Atlanta with a vision of serving small to medium size businesses as a partner and advocate, ensuring that they have the technology they need, and that it’s always working as it should. The company offers a comprehensive range of IT services and support including help desk support, cloud based services, backup and disaster recovery, cybersecurity as well as web and app development. For more information about mPoweredIT, go to https://mpoweredit.com/ or call 678-389-6200.

Media Contacts:
mPowered IT
John Mamon
CEO
jmamon@mpoweredit.com

HawkSoft
Rushang Shah
VP, Marketing
media@hawksoft.com

 

mPowered IT Recognized as 2021 Partner of the Year by Calyptix Security Corporation

FOR IMMEDIATE RELEASE:

Contact
John Mamon, CEO
jmamon@mpoweredit.com
678-389-6200
mpoweredit.com

Roswell, GA – 3/18/2021 – mPowered IT, Comprehensive IT Service & Support for Business and Medical Practices, today announced its recognition as a 2021 Premiere Partner with Calyptix Security Corporation. mPowered IT provides its small and medium-size business customers with network security and management services using Calyptix’s all-in-one AccessEnforcer® cybersecurity solution.

“We are very proud of once again being named a Partner of the Year. Cybersecurity is so very important to organizations of all sizes and being able to lock down a customer’s network with the Calyptix solution is one of our key tools. Winning an award like this affirms our dedication to keeping our customers’ networks secure.”

mPowered IT’s partnership with Calyptix offers network security protecting clients from threats such as hackers, spam, and malware. Additional network management services also enhance the safety and reliability of clients’ networks.

The Partner of the Year designation is earned with more than a strong sales record, said Calyptix Security CEO Ben Yarbrough. “Our selection process includes consideration by all different departments of the company with feedback from sales, support, training and fulfillment,” he said. The award also recognizes “a strong commitment to customer service, integrity, perpetual learning and security.”

About mPowered IT

We deliver the mPowered Experience throughout the Atlanta metropolitan area. We will keep your systems running and proactively fix issues before you are even aware of them. When things do go wrong, we will respond to your service request in 15 minutes or less. You will never be left hanging wondering if issues are being addressed, and you will never worry about your systems again. You can finally focus on your business, trust your network, and your IT partner.

About Calyptix Security

Calyptix Security is dedicated to helping small and medium-size businesses secure their networks so they can raise profits, protect investments, and control technology. The company’s flagship solution, AccessEnforcer UTM Firewall, makes it easy to protect SMB networks so companies can forget about network security and focus on winning.

Why Back Up Office 365? Doesn’t Microsoft do that?

Cloud Backup

Every business grapples with the challenges of moving to the cloud. It isn’t a matter of IF, but  WHEN and HOW.

For tens of thousands of organizations, the WHEN is Today and the HOW is with Ensure VC2.

We partnered with Veeam to provide our customers a solid way to back up files, including Microsoft 365. When we began rolling this product out a little over a year ago, even we didn’t imagine the size of the response in such a short amount of time.

While you are reading this, you may be thinking “Doesn’t Microsoft take care of Office 365 backup?”

It’s important to remember that SaaS platform providers, like Microsoft Office 365, take on the responsibility of application uptime and the underlying infrastructure. But it is the customer’s responsibility to manage and protect their vital business data.

At mPowered IT, we’ve identified 6 reasons why backing up Office 365 is critical:

  1. Accidental deletion: If you delete a user, whether you meant to or not, that deletion is replicated across the network. A backup can restore that user, either to on-premises Exchange or Office 365.
  2. Retention policy gaps and confusion: Office 365 retention policies are hard to keep up with, let alone manage. A backup provides longer, more accessible retention all protected and stored in one place for easy recovery.
  3. Internal security threats: Many businesses are experiencing threats from the inside, and they are happening more often than you think. Having a high-grade recovery solution mitigates the risk of critical data being lost or destroyed.
  4. External security threats: Malware and viruses have done serious damage to organizations globally in just the past year alone. A backup can easily restore mailboxes to an instance before the attack.
  5. Legal and compliance requirements: Ensure you can retrieve mailbox data during legal action and to meet any regulatory compliance needs.
  6. Managing hybrid email deployments and migrations to Office 365: Whether you are migrating to Office 365 or have a blend of on-premises Exchange and Office 365 users, the exchange data should be managed and protected the same way, making the source location irrelevant.

The promise we have made is we will help our customers protect any app, any data, across any cloud, and this latest news moves us closer to fulfilling that promise. I’d like to share what Thierry Schaal, Cloud Solution Manager at Adista had to say. Adista is a Veeam Cloud & Service Provider (VCSP) partner:

As more workloads move to the cloud, customers need to understand that SaaS applications typically don’t have built-in data protection. SaaS usage has uncovered unique internal and external security threats, as well as all-to-common data deletion scenarios and retention policy gaps. We see a rapidly growing opportunity to provide much-needed data protection services for a wide range of infrastructures and applications – which is why we are excited about Veeam Backup for Microsoft Office 365.”

For more information on Microsoft 365 backups or any other network security question call mPowered IT at 678-389-6200, email us, or contact us online.

 

 

Big IT is not just for Big Companies

If you’re a small to medium business, especially one that’s growing, you may be struggling with managing your computer network. Most companies start out managing it with the most tech-savvy person on staff, and later hiring someone specifically for that purpose. Considering how much your business depends on its servers, workstations, and network security, outsourcing your IT may be the one of the best business decisions you can make.


mPoweredIT_Ensure Backup & Recovery-Schools_IT guy doing maintenance in server room
Outsourcing can provide you with:

  • A web based ticketing system
  • Detailed service documentation of everything happening in your environment
  • Full network documentation and reporting
  • Inventory tracking
  • Automated application and script deployment
  • 24/7 Proactive System Monitoring and Alerting
  • Automated patching, security updates, and user permission monitoring

In other words, the IT services large companies use to keep their systems operational and secure, are available to small business, for a fraction of the cost of hiring IT staff. As a small business, you need greater efficiencies to be profitable, and nothing can zap your resources and slow you down like dealing with computer and network issues.

Call mPowered IT at 678-389-6200 to see how much time and money outsourcing can save your small business.

Next Reason: Knowledge!

 

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