Large and small companies alike need technology to operate. Support must rise to the occasion as reliance on IT grows year over year. That being said, many businesses still do not have the resources needed to manage their expanding technology needs. Small IT teams can become overwhelmed with keeping everything up-to-date and running well, and large IT teams are cost prohibitive.
Many businesses operate without an actual IT person, and tech issues land on whoever in the office is best with technology. This is obviously not the most ideal scenario.
It is easy to fall behind on important tasks — backups, patches, updates, security, and others. But all of that backlog increases the chances that you’ll face an IT calamity that affects the whole of your business. Imagine if your entire email server, customer database, or financial system were compromised or lost. You would probably face substantial productivity and revenue losses — or worse. These days, technology failures can mean the end of a business.
Managed services prevent this grim situation.
Managed services also create a change in the way a business deals with its technology. Break-fix repair relies on waiting until critical devices fail, then rushing to fix them as the company suffers. A business operating under managed services, however, focuses on preventing problems rather than responding to them.
In today’s high-tech business environment, no one can afford the risk that comes with reactive maintenance. Organizations are dependent on having a reliable IT system at all times.
Having multiple vendors responsible for different parts of your IT puts you in the difficult position of figuring out which to contact when problems arise.
With traditional repair, the only way for an IT support company to make money is if something goes wrong for you. This creates a little bit of a paradox; If they do the job too well, they will go out of business, which happens to about 80% of all small IT firms.
With that in mind, many IT companies are promoting managed services because it aligns them with your business. We partner with our clients to become their full-service IT department. As your service provider, we become invested in your success, creating a win-win situation for everyone in the relationship.
HAVE QUESTIONS? The team at mPowered IT will be glad to answer any questions you may have about how managed IT services can transform your business. Call us at 678-389-6200 or contact us here.