It’s always a good idea to have a business continuity plan in place, especially in the midst of an epidemic like COVID-19.
If it becomes necessary for your employees to work from home – either due to a government order or your own determination that it’s what’s best for the safety of your employees – you need a plan in place so that your business can continue to operate at the highest functionality possible. The time to make such a plan is now.
According to ready.gov (the disaster-preparedness site from the Department of Homeland Security):
The ability to run both office productivity and enterprise software is critical. Therefore, recovery strategies for information technology should be developed so technology can be restored in time to meet the needs of the business. Manual workarounds should be part of the IT plan so business can continue while computer systems are being restored.
In order to enable your employees to work remotely, be sure your team has access to the following:
- Cloud-enabled applications and systems
- Reliable internet connection
- Work cell phones
- Computer with all relevant applications installed and up-to-date (Office, CRM, etc.)
- Access to a messaging service like Slack, Microsoft Teams, etc.
- Business VoIP (voice over internet protocol) system