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HawkSoft partners with Managed Services Provider mPowered IT

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HawkSoft partners with Managed Services Provider mPowered IT

 

The partnership aims to expand accessibility to quality IT support and services for independent agencies in southeastern USA.

Candy, OR, June 3, 2021

Oregon-based insurtech HawkSoft is partnering with mPowered IT, a leading managed services provider based in Atlanta, Georgia. mPowered IT provides comprehensive IT services to small businesses throughout the southeastern United States – with significant experience helping insurance agencies set up and manage their IT infrastructure. HawkSoft is well-known for their focus on exceptional customer support and a knowledgeable product support team. The partnership with mPowered IT adds another level of IT support, making managed IT services more accessible to HawkSoft customers in the southeast.

mPowered IT is a full-service managed services provider with years of experience meeting the specific IT needs of insurance agencies. They understand the agency workflows and the document management systems used, which eliminates the learning curve needed by so many other service providers. Their concierge level of service and passion for supporting small businesses make them an ideal partner for HawkSoft. “HawkSoft’s ‘Ring of Fire,’ the line we will never compromise on, is delivering an exceptional customer experience,” said Rushang Shah, VP of Marketing at HawkSoft. “Customers recognize the same dedication to service in mPowered IT, and we feel we’ve found another ally as passionate as HawkSoft in helping independent insurance agencies thrive.”

John Mamon, CEO of mPowered IT said, “We are passionate about delivering a great customer service experience with every encounter. That starts with a commitment to responding to every service request in 15 minutes or less, and doesn’t end until the problem is fixed right and the customer is happy.”

HawkSoft customers receive significant savings on both the initial signup cost and recurring monthly subscription for mPowered IT’s ENABLE Program. Learn more about mPowered IT services for insurance agencies here: https://mpoweredit.com/service-support-insurance-agencies/

About HawkSoft

Since 1995, HawkSoft is a leader in management systems for independent insurance agencies that want effective workflows and a delightful experience for staff and policyholders. Created by independent agents, HawkSoft continues to evolve as a cutting-edge system that powers thousands of agencies. HawkSoft offers the following promise to insurance agents: your investment in HawkSoft will pay for itself in the first year. Learn more about HawkSoft’s unique father-and-son story at www.hawksoft.com/story.

About mPowered IT

John Mamon launched mPowered IT in 2014 in Atlanta with a vision of serving small to medium size businesses as a partner and advocate, ensuring that they have the technology they need, and that it’s always working as it should. The company offers a comprehensive range of IT services and support including help desk support, cloud based services, backup and disaster recovery, cybersecurity as well as web and app development. For more information about mPoweredIT, go to https://mpoweredit.com/ or call 678-389-6200.

Media Contacts:

HawkSoft
Rushang Shah
VP, Marketing
media@hawksoft.com

mPowered IT
John Mamon
CEO
jmamon@mpoweredit.com

 

No Personal Email Accounts for Company Business!

The Yahoo! Data Breach of 2013 may seem like old news, but 2017 revealed it was far worse than reported. After Verizon acquired Yahoo! in June 2017, they discovered the 2013 breach affected every Yahoo! customer account – three billion in total!

That mind-boggling number is three times more than Yahoo! reports when they first disclosed the breach in 2017. It’s almost 10 times greater that the whole US population.

How could that happen?

The hackers had free access to billions of email accounts for three years before they were discovered. More that 150,000 of the accounts were owned by current and former US government and military employees. They included the accounts of White House staff members, US Congress, and members of the FBA, NSA, and CIA.

Part of the problem is Business Email Compromise (BEC), a growing trend of organized cyber criminals. They get into your network, spend weeks or months studying your organization’s vendors, billing systems, and your CEO’s style of email communications. They can then send a fake email from your CEO (while he or she is away and unavailable) to someone in your finance office, requesting you send payment to someone your company would normally pay. This is a scam that works and the money is hard to track and recover.

How Your Business Could Avoid a Yahoo-type Breach 

  • Patch Vulnerabilities: This must be done in a timely manner. The more time your system spends vulnerable the easier it is for hackers to get what they want.
  • Don’t trust email from an employee’s private account. Anytime someone in your company sends you an email from a private email account, be suspicious. Reply by phone or use the company email to ask if that email was from them.
  • Use your company email for business. Make sure all company business that must be emailed is done via your company email account. That includes minor things like requesting a meeting or sending a file. Because data breaches are a huge and growing threat, it’s best to always keep your company email communications within the safety and security of your business email account.
  • Get a real security partner to assess your vulnerabilities and catch issues before they blow up into expensive and damaging problems. Call mPowered IT at 678-389-6200 and ask for a FREE VULNERABILITY ASSESSMENT.

 

 

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