READY FOR A BETTER IT EXPERIENCE?
Questions to Ask Your IT Service Provider
About Your Security
Do you know if the security you have in place right now would actually protect your business from a cyber-attack or virus? The time to find out is not when your screens go blank and you get a ransomware notice demanding money to get your files back.
Make sure you’re not easy prey. Here are 5 important questions to ask yourself about your IT support provider.
1. Does my service provider insist on remotely monitoring my network 24-7-365 to keep critical security settings, virus definitions and security patches up to date to prevent problems from turning into a cyber-crime, downtime, lost data and other issues?
mPowered IT: Being proactive is critical when it comes to security. That why mPowered IT puts such great emphasis on being as proactive as possible.
2. Does my service provider specifically review my network security status on a regular basis to identify risks and gaps in my protection from cyber-crimes?
mPowered IT: The time for discussing your security risks in before you have an incident. mPowered IT regularly reviews security concerns with customers so they understand risks and how they can be mitigated.
3. Am I certain I can recover from a cyber attack?
mPowered IT: Everyone hopes it never happens, but one of the best things you can do is have a business continuity and disaster plan in place that includes a cyber-security event.
4. Does my service provider offer thorough vulnerability testing to determine specific areas that could be exploited by a hacker?
mPowered IT: Even if you have certain measures in place, it is always good to put them to the test and be certain you know where you may have a weakness. mPowered IT provides internal and external penetration testing and vulnerability assessments.
5. Does my provider regularly train my users for security awareness?
mPowered IT: End users are typically the weakest link when it comes to cyber security, and hackers know this. Like it has often been said, knowledge is power and that is certainly true in this case. mPowered IT offers regular security awareness training to arm users with what they need to know to keep their machines, and the network they exist in, safe.