ENABLE Managed IT Services for Insurance Agencies

Expertise in Insurance Agency Software & Systems 

We’re better equipped to support your insurance agency’s IT needs because we already know your systems (most MSPs do not). We understand the agency workflows, agency management, and document management systems you count on to run your insurance agency. Why waste time getting a Managed Services Provider up to speed, when you can have mPowered IT who already has the expertise?

We support these systems to help you run your insurance agency more efficiently:

Epic  •  AMS 360  •  DocStar  •  Eclipse  •  TAM

To Enable your mission, you need:

  • A partner that’s relentlessly focused on knowing your insurance agency’s systems and keeping them operational.
  • A partner that doesn’t wait for a service call, but proactively monitors for potential issues and takes care of them before they cause a problem.
  • A partner that takes pride in every user having a great IT experience.

Got Questions?
We’re here to help!

Call 678-389-6200 or use this contact form.


Compare the mPowered IT Enable Program to Ordinary Managed IT Services Providers

mPowered IT
ENABLE Program
Other MSP’sIT Staff


Real 24/7 monitoring of over 2,000 points within your company’s network.

YesNopeNearly impossible

Warnings & alerts addressed 24/7

DefinitelyDoesn’t happenNever


Calls answered by American IT Engineers

AlwaysOften outsourced to foreign countryProbably

Customer service

Beyond excellentFrustratingOk when available



UnlimitedAdded costQualified?


Business personTechnicianNot objective

Motivated to keep technology aligned with business needs

PurelyIf it’s profitableMaybe


Fee model

Fixed monthlyHourly or fixedSalary & benefits

Predictable & affordable

AlwaysCould be unpredictableYes

Major incidents

No added service costCan blow the budgetWill need outside help


Most profitable when systems workCould be more profitable when systems have issuesWhatever, it’s a paycheck

Real 24/7 Monitoring and Servicing

mpoweredit-firering_20mPowered IT:

We provide true proactive monitoring, constantly checking over 2,000 service points in your insurance agency’s network. When we see an alert, even if it’s in the middle of the night, we address it right away. So when the business day starts, everything is functioning. Your employees can get right to work without even knowing there was an issue.

Other Managed IT Services Providers:

Most provide “monitoring” but it’s reactive. So if a problem arises in your network after hours, your MSP won’t even be aware of it until the next business day. It may take hours to fix, which could mean disruption of claims, communications, sales or other vital business operation.

Staff IT Person:

Unless your insurance agency has a high tech monitoring system, a staff IT person can’t be proactive. No one will know there’s an issue until an employee discovers something’s not working. Work is generally disrupted before problems can be identified and addressed.

Friendly Help Desk Staffed By American IT Engineers

mpoweredit-firering_20mPowered IT:

We believe a help desk should be easy for any employee to use. We hire only American IT engineers, who know how to explain things in simple terms, and want to help you solve the problem. One of our core values is providing our customers with an excellent experience with every call. Think of our help desk as a frustration-free zone!

Other Managed IT Services Providers:

Many outsource their help desk to foreign countries, where you have to seek help from someone who is difficult to understand, either due to language barriers or their use of overly technical jargon, or both. That person is usually under pressure to get you off the phone as quickly as possible, rather than patiently working with you to solve your problem.

Staff IT Person:

You’ll get in-person help, but that person may have multiple responsibilities, and may be unable to keep up with yoru needs. When the staff IT person is out of the office for sick days, vacation, or even lunch, there is no one to address questions or issues.

Unlimited IT Consulting

mpoweredit-firering_20mPowered IT:

We work as a key member of your management team, guiding you on technology decisions that are in the best interest of your insurance agency. We don’t have an incentive to sell you on any system or technology – we are not in business to sell technology. We’re free to advise on the technologies that will keep your costs aligned with your business needs and budget.

Other Managed IT Services Providers:

Consulting may cost extra, and your consultation may be from a technician, not a business person who has a management perspective, taking your goals and budget into consideration. Many MSPs also sell technology, so they have a profit incentive to sell you on specific systems, which may or may not be what’s ideal for your insurance agency.

Staff IT Person:

They usually lack the business acumen to make sound recommendations. They are more likely to recommend the system they know and love, rather than what is best for your business.

Cost Savings

mpoweredit-firering_20mPowered IT:

We provide our services for a fixed monthly fee, which means you can set your annual budget with confidence. Because we work to proactively keep your systems operational, the fewer problems you have, the more profitable we are. And that’s a win-win. What insurance agency wouldn’t want to have a trouble-free computer network?

Other Managed IT Services Providers:

Hourly-based MSPs profit from your computer issues, so expect a lot of service calls. A major network issue can blow your budget. Many MSPs have no real incentive to fix root issues – they don’t mind repairing the same problems over and over again.

Staff IT Person:

The salary and benefits may cost more than our fixed fee, and this person can’t provide 24/7 monitoring to prevent issues, or handle multiple issues at a time. And, if there’s a major incident, they’ll need to call in third party help, which will cost more. It’s less expensive to just have the mPowered IT team working for you 24/7 for a fixed monthly fee.

Managed IT Services for Businesses

Get the IT Support you need for your insurance agency!

The mPowered IT Enable Program

Call: 678-389-620

or contact us online

555 Sun Valley Drive, Suite J-3, Roswell, Georgia 30076

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