How to Find the Right IT Managed Services for Your Small Business

As a small business owner or manager, you may have noticed that it’s hard to find a good IT company that fits your needs and budget. They are mostly geared toward larger clients, with more complex needs, and are priced accordingly. Some may even require changing your systems to receive their services – a major capital expenditure that’s just not in the budget.

You find yourself in that tough spot where you know managing your IT services in-house is becoming untenable, but hiring an MSP is too big of a leap. Or you hired an MSP and realize just how small a fish you are in their big pond.

What you need is a good IT Managed Services Provider for small business – one that designs its services and pricing around your specific needs. Here’s what to look for:

Customized & Scalable Plans

Your IT Managed Services Provider should evaluate your systems and business needs and ask questions about how your business may grow over the next few years. The provider should work with you on service options that work now, with the option to scale up as you need it. You should never be locked into a plan that has services you’re unlikely to need or use.

Keep Your Existing Systems

You should not have to go through the cost and upheaval of changing over to new systems to make the service convenient for your IT Managed Services Provider. It should be the opposite – your IT Managed Services Provider should work with whatever you have in place, to make it affordable and convenient for you. Seriously – who is serving who here anyway? 

mPowered IT has a “we love you as you are” approach to service. You keep your current systems and we’ll work with them. As they become outdated or when you grow and need something better, we’ll guide you on what technology to consider. When it’s a good business decision for you, the customer, that’s the time to change up your technology.

Affordable Monthly Fees with No Surprises

Hopefully, if you are using a Managed Services Provider, you’re paying a flat monthly fee for services, not for each service call. Most do charge a monthly fee, but what happens if something major happens – will you have a huge repair cost? 

MSPs that charge per service call do not have much of an incentive to get to root issues to ensure problems are fixed for good. It’s better to have an MSP that aligns its goals with yours, as in, you both do better when there are fewer issues to fix.

At mPowered IT, we take a proactive approach to managing your systems, so we can charge an affordable monthly fee and promise no surprise billing. By focusing on maintaining the health of your systems, and preventing issues, we not only reduce the need for service calls, but also are able to mitigate the need for most major repairs.

An IT Company Built By and For Small Business

We built mPowered IT specifically to serve small business, because we saw the huge gap out there. Everything we do is customized to our clients’ needs and budget. We will never see you as a small fish, nor make you feel like you’re a bother when you call. Our goal is to give every customer a remarkable IT experience with every contact.

If that sounds refreshing, give us a call at 678-389-6200.