Are You Getting Amazing ROI from Your Managed Services Provider?

When you contract with an IT Managed Services Provider, you may see the expense as a necessary evil, or simply the cost of doing business. You may not even expect an actual ROI, only the reduction of DOR (drain on resources). But if your Managed Services Provider is often MIA when you need them, what is the point?

mPowered IT works to bring the surprisingly good ROI your business deserves. We are much more than the “fix what’s broken” kind of IT service provider. Of course, we fix issues. But our focus is on preventing those issues from happening in the first place. In the bigger picture, we want to help your small business manage your technology needs so you have the right systems for your specific business and budget.

How can the right IT Managed Service Provider deliver great ROI? The sharp reduction of issues is a starting point. Your staff will be doing the jobs you pay them to do, instead of whatever they’re doing when the system isn’t working right. Then there are your customers whose interaction with your systems are critical. Outages or glitches may affect them, their communication with you, or perception of you. Proactive management means your system runs as it should the vast majority of the time.

The bigger ROI comes from having the right technology for your business. Your IT Managed Services Provider should be providing unbiased tech advice to guide you on what technology you need as your business grows or as new technology comes available. mPowered IT works as your vendor-neutral IT partner, who help you fit technology to your needs and budget. If we can prevent you from overpaying for technology or buying something that not going to serve your needs like you expect, that can be a tremendous savings every year. If we can guide you to systems that will boost productivity or give you an advantage over your competitors, that could facilitate more business.

With many Managed Services Providers, you must buy specific systems to use their services. Any ROI from that is going to take quite a while, as you have to invest in new systems right off the bat. We don’t do that.

mPowered IT is a “We love you as you are” kind of provider. We will work with whatever systems you have in place. We will advise you on what to replace those systems with as they become outdated, or when you’re ready to make that move. 

When you consider what your business technology costs to purchase or subscribe to, and what it costs to manage and support, having the right IT partner in place should be considered an investment. And you should expect a good ROI. 

Give us a call and let’s see what we can do for your business – 678-389-6200.