Most small businesses are able to reduce – or at least control – their cost for IT service and support by outsourcing. When your IT person is an employee, you pay salary, benefits, ongoing training, overtime, vacation and sick days. Then you have to pay more to cover services when your IT person is out sick or on vacation. If an IT issue comes up that’s beyond that person’s ability to solve, you have to pay for outside expertise.
With an in-house IT person, or even a small staff, your costs are not as fixed as they seem, and your resources are limited. When you outsource your IT to a quality managed services provider, your costs are more fixed, and your resources are virtually unlimited. You pay a set monthly fee based on the environment you are having serviced, and you get a whole team to support your network. That’s generally lower than the cost of the necessary IT people you would need to staff.
When you outsource with mPowered IT, the main benefit is the proactive service. Our business model is to keep everything running so you don’t have to make services calls. But when you do, we have a friendly and highly responsive help desk, with a mission to resolve the issue quickly and thoroughly. We have subject matter experts to handle the more difficult problems. We’re never going to be stumped with a network problem! We always have resources.
Another cost-saving benefit with mPowered IT is our CIO level advice for your technology needs. Your IT person or staff may recommend technology based more on their own preferences than what makes the most business sense for you. We don’t have personal preferences, and we don’t sell technology, so we can provide unbiased advice on what will best serve your company. We can help you avoid paying for technology you’ll never use or need.
Call mPowered IT at 678-389-6200 to see how you can reduce or control your IT costs.