Outsourcing Can Lower Your IT Costs

Most small businesses are able to reduce – or at least control – their cost for IT service and support by outsourcing. When your IT person is an employee, you pay salary, benefits, ongoing training, overtime, vacation and sick days. Then you have to pay more to cover services when your IT person is out…

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Your Next Network Attack Could Be an Inside Job

Most small businesses are vulnerable to security breaches because they’re an easy target – they don’t have adequate protections in place. And many who do take proper security measures assume that threats to their network are going to be from some unknown evil hacke Sadly, many successful attacks on computer networks were done by insiders…

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Better IT Knowledge, Availability & Efficiency

Small business often rely on the the most “tech savvy” employee to handle and troubleshoot the computers and servers. Once that person reaches his or her limits, especially as the company grows, it becomes painfully obvious that they need a real IT person. So is it better to hire a good solid IT person or to…

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First Book Signing in Alpharetta for “The Extra Scoop”

The Extra Scoop by John Mamon image of book

Thank you to everyone who came out to support my first book signing on May 22. The event went well and there has been great positive feedback from industry leaders. A big thank you to the Greater North Fulton Chamber of Commerce for hosting it. If you would like me to speak on customer service, and…

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What Does Backup Protect Against?

There’s no way to predict the future, and Murphy’s Law tells us that anything that can go wrong will go wrong. If you don’t have a well-thought out recovery plan, your company’s data is teetering on the edge of a cliff without a safety net. Here are some of the scenarios where BDR (Backup and…

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How to Cut Huge Capital Expenses Using Cloud Based Services

Construction manager on tablet outside

As a business owner, you may feel a little leery about trusting your IT network to “the cloud.” You’re used to having your servers physically present in some closet in the office. How can it be safe if it were located offsite in some remote place? The truth is, you’re probably using a lot of…

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IT Support for Business: Choosing the Right Partner

frustrated man at work on phone

Is Your IT Support a Headache or a True Partnership? Small businesses often choose to have a third party manage their IT services so they can focus on the big picture. Hiring a random IT service company because they are cheap or in close proximity to your office are the wrong reasons to select a partner…

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Does Your Medical Office Have a Disaster Recovery Plan?

Electronic storage of medical records has proven to be beneficial for patients, doctors, and the environment, but it does come with potential security issues. Patient records must remain HIPAA compliant, even in a disaster. Patient records can be compromised by a natural disaster like a hurricane or flood, a system failure, or even human intrusion.…

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Is Your Small Business Vulnerable to Cyber Crime?

Man in suit selecting ransomware

YES. In fact, your small business may be targeted specifically because it is small. Cybercrime targeting small businesses is on the rise. You may not suspect that your business is a target for cybercrime. It is. Hackers are not picky from who they steal from and your business is no exception. The most common method…

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Is Your Backup Method Working for You?

We have all been there.The moment of sheer panic, followed by dread. An important document goes missing for inexplicable reasons, or your computer shuts down taking your file with it. You remember saving, but as hard as you search, you can’t seem to recover it. Defeated, you find yourself forced to scramble, push back important…

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