5 Ways MSPs Improve SMB Profits & Productivity

Sometimes IT is treated like a secondary concern by small business owners, until there’s a meltdown, like a server crashing or email going offline. That’s when business owners suddenly see the value in IT support. Getting reliable IT support for your company BEFORE a meltdown will keep your business running smoothly, securely and in the…

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What’s The Best Way To Switch IT Managed Service Providers?

best way to switch IT managed service providers

The COVID-19 lockdowns have naturally changed how many organizations and companies operate. Educational institutions are embracing virtual classes, events that were previously held in person are now fully virtual, and a whopping 98% of employees worked from home to avoid spreading the novel coronavirus. Sadly, not all IT managed service providers were able to keep up with their customers’…

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Should I outsource IT to a Managed Service Provider?

outsourcing IT services to MSP

Internal IT vs. Outsourcing IT: The Value of Outsourcing to a Managed Service Provider The question of whether to outsource or rely on an internal IT team is common. Services that were once considered “nice to have” are now necessities – including machine learning, artificial intelligence, and cloud computing. While they add a lot of…

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Business Continuity For Uncertain Times

Man outside working on laptop

It’s always a good idea to have a business continuity plan in place, especially in the midst of an epidemic like COVID-19. If it becomes necessary for your employees to work from home – either due to a government order or your own determination that it’s what’s best for the safety of your employees –…

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IT Helps Dementia Patients

Dementia and Alzheimer’s are scary for both patients and caregivers. Right now, there is no cure. Scientists are trying to find ways of prolonging patient’s lives and delaying the onset of the disease. IT Technicians are finding ways to make lives better and caring for patients easier. Some remarkable work is doing things for these…

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October 16th Is Steve Jobs Day

Steve Jobs Day Sheds Light On Apple Founder’s Legacy In today’s modern world, the name “Apple” has become synonymous with technology. It’s no wonder then that Steve Jobs, the company’s late co-founder, has become such an influential figure in American history. His contributions are well documented in motion pictures, books and an authorized biography. October…

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When you need IT problems fixed yesterday

One of the biggest complaints I hear from businesses who use Managed Services Providers is the lack of urgency when something goes wrong. It can take hours to get a response after submitting a ticket, and then the fix can take days. Most companies are pretty happy with their MSP – until they submit that…

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Why Bear the Outrageous Cost of Downtime?

    Most SMBs don’t have a realistic idea of what it would cost if their computer network were to go down or be inaccessible for any reason. Businesses that do estimate the cost figure around $5000 per hour – but that’s actually low. The cost is actually around $18,000 per hour. Considering how much…

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