Small business often rely on the the most “tech savvy” employee to handle and troubleshoot the computers and servers. Once that person reaches his or her limits, especially as the company grows, it becomes painfully obvious that they need a real IT person. So is it better to hire a good solid IT person or to outsource?
While a staff IT person has the advantage of being on site and on call at a moment’s notice, he or she may be quite limited in knowledge and resources. To get affordable IT staff, you may have to choose those with less experience. If they’re career minded, you will be the training ground and launchpad for them to later find a better-paying job at a bigger company. If they lack that kind of ambition, they may not be right for your company anyway.
An outsourced IT company, like mPowered IT, has a vast pool of experience and knowledge, and to survive and compete, must stay ahead of the technology curve. Rather than relying on the knowledge and experience of one person, or a few staff IT people, you have a whole company with a full range of resources. mPowered IT has connections across many manufacturers and vendors, and can leverage those connections to get solid answers to the most challenging issues.
Internal IT staff often have to be self-reliant, and when computer issues come up that are vexing, they’ll have to go through a learning process, often with no one to help. This can significantly slow down processes. By outsourcing, to a quality IT company, you get help from someone who routinely deals with vexing issues. There is no learning curve; the problem simply gets fixed.
An outsourced IT company is also always available. You’re never without IT support – even for a minute – because your IT person got sick, went on a lunch break, or took a well-deserved vacation. An outsourced IT company like mPowered IT, has 24/7 availability as part of its business model. And unlike many IT companies, our motivation is to keep your systems up and running, so you don’t even have to call for support!
Call mPowered IT at 678-389-6200 to see how much time and money outsourcing can save your small business.
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