IT Services
What’s The Best Way To Switch IT Managed Service Providers?
The COVID-19 lockdowns have naturally changed how many organizations and companies operate. Educational institutions are embracing virtual classes, events that were previously held in person are now fully virtual, and a whopping 98% of employees worked from home to avoid spreading the novel coronavirus. Sadly, not all IT managed service providers were able to keep up with their customers’…
Read MoreShould I outsource IT to a Managed Service Provider?
Internal IT vs. Outsourcing IT: The Value of Outsourcing to a Managed Service Provider The question of whether to outsource or rely on an internal IT team is common. Services that were once considered “nice to have” are now necessities – including machine learning, artificial intelligence, and cloud computing. While they add a lot of…
Read MoreBusiness Continuity For Uncertain Times
It’s always a good idea to have a business continuity plan in place, especially in the midst of an epidemic like COVID-19. If it becomes necessary for your employees to work from home – either due to a government order or your own determination that it’s what’s best for the safety of your employees –…
Read MoreEducating Employees on Cyber Security: Beware the Messy Desk!
A messy desk can actually become a cyber security risk. Employees who leave jump drives or documents out on their desk put your company at risk for a security breach. Here are 11 messy desk issues to watch for.
Read MoreIT Helps Dementia Patients
Dementia and Alzheimer’s are scary for both patients and caregivers. Right now, there is no cure. Scientists are trying to find ways of prolonging patient’s lives and delaying the onset of the disease. IT Technicians are finding ways to make lives better and caring for patients easier. Some remarkable work is doing things for these…
Read MoreOctober 16th Is Steve Jobs Day
Steve Jobs Day Sheds Light On Apple Founder’s Legacy In today’s modern world, the name “Apple” has become synonymous with technology. It’s no wonder then that Steve Jobs, the company’s late co-founder, has become such an influential figure in American history. His contributions are well documented in motion pictures, books and an authorized biography. October…
Read MoreWhen you need IT problems fixed yesterday
One of the biggest complaints I hear from businesses who use Managed Services Providers is the lack of urgency when something goes wrong. It can take hours to get a response after submitting a ticket, and then the fix can take days. Most companies are pretty happy with their MSP – until they submit that…
Read MoreWhy Bear the Outrageous Cost of Downtime?
Most SMBs don’t have a realistic idea of what it would cost if their computer network were to go down or be inaccessible for any reason. Businesses that do estimate the cost figure around $5000 per hour – but that’s actually low. The cost is actually around $18,000 per hour. Considering how much…
Read MoreShare the Risk
Having an in-house IT person or staff seems like the most efficient way to keep your IT network running. After all – you always have someone on-site to take care of issues. But the reality is, their motivations may be counter to your business needs. IT staff are generally not motivated to perform regular maintenance…
Read MoreBest Practices!
Even the most well-intentioned IT staff is more motivated to use technologies that work best for them, or what they like most, than to use what’s best for your business. The processes and procedures they use may be what they know, but are not necessarily industry best practices. Since your business relies on its network,…
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